Bags

Please note that large bags will not be allowed into the auditorium and there are limited cloakroom facilities at the Arena to leave items. There are no left luggage facilities at Victoria Station.

Food and Drink

There will be a number of fast food outlets on the main concourse, serving hot and cold drinks and mainly vegetarian snacks and meals. No alcohol will be on sale in the Arena during the three days. In the immediate vicinity of the Arena, there is a good choice of restaurants and cafes.

Merchandising

Speaking Tree will have an extensive book shop available on City Room which is directly accessible from Victoria Station and adjoining the Arena's Box Office. This will be open before and after sessions.

There will be a number of stalls situated on the Concourse, with information about Tibet related organisations and selling Tibetan artefacts. There also will be information about Buddhist groups and organisations nationwide adjacent to the Information Desk, situated at the Hunts Bank entrance.

DVDs

QED Productions Ltd will be producing DVDs of all the events at Manchester Arena. These can be ordered on the day at their stand situated on the Concourse.
Address: QED Productions Ltd., Unit 11, Summit Road, Cranborne Industrial Estate, Potters Bar, Herts., EN6 3QW, UK
Tel: +44 (0)1707 648800
Website: www.qed-productions.com

Accessibility

Manchester Arena prides itself on being accessible to everyone. If the information you require is not listed below, please contact the Special Needs co-ordinator by telephone on 0161 950 5229, by fax 0161 950 6008 or email [email protected]

Parking

The on-site multi-storey car park is run by NCP and has capacity for 900 vehicles. Although there is a fee, there is an area on the ground floor - approximately 58 spaces - which is reserved for disabled customers, this is allocated on a first come first served basis. If you are unable to secure a place on the ground floor, there is a lift inside the car park that stops on levels 3, 5, 7 and 9. Follow directions from the car park to the Box Office entrance and you will reach a set of green doors with a small flight of stairs on the other side, leading to the Arena entrance. There is also a lift to the right hand side of the doors.

Victoria Station

Access from Victoria Station (whether travelling by train or Metrolink) is possible by taking the lift located at platform 3 up to level one passing through the red doors, then following the signs to the Box Office. There are also stairs leading from the station to the Arena entrance. Alternatively, leave the station and follow directions to the Hunts Bank entrance.

Drop-off point

The Hunts Bank entrance offers a convenient drop-off point with access into the Manchester Arena via steps or a lift.

Wheelchair Accessible Seating

There are a number of areas within the auditorium that offer access to wheelchair users and their companions. For people with a disability who cannot attend the event unless they are accompanied, a free ticket is available for a companion to accompany them. Please request this at the time of booking your seat.
For more information or to book tickets please call the Special Needs line on 0161 950 5229.

Hearing Loop

If anyone in your party requires the use of a hearing loop, please email [email protected] or telephone 0161 950 5229 (Mon–Sat 10am-6pm) to ensure you are allocated seating with access to the loop.

BSL Interpretation

BSL interpretation will be available for the public events on Saturday and Sunday afternoons. To book your designated seat please email [email protected] or telephone: 0161 950 5229 (Mon–Sat 10am-6pm)

Within the Arena

The Special Needs Co-ordinator can also check the general arena for seats to suit individual needs. The second raised tier of seating (BLK 201 and above) requires the negotiation of steep steps and so may not be suitable for the elderly, infirm or those with mobility problems. Seating at the front of the upper tier is 35ft (10m) from ground, rising to 70ft (20m) at the rear.

Facilities

Box office window with a lowered counter and loop system
At least one wheelchair accessible toilet in each set of facilities (three female sets, three male)
Two unisex disabled toilets
Additional services such as the use of 'house' wheelchairs for easy access purposes and assistance from our Stewards to help customers reach their seats

For full information about accessibility at the Manchester Arena please click here.